Frequently Asked Questions

You are currently viewing Support Information for the New Platform     Not sure? If you signed up before October 16, 2007, please use the Original Platform. If you signed up October 16, 2007 or later, or your account has been upgraded to the new platform, please use the New Platform. Not sure which platform you're on? No problem. Enter your domain name below and we'll steer you in the right direction. www.  Frequently asked questions: • Configuring: Setting up Outlook as your E-mail Client to access your mailbox • Configuring: Connecting to your site using FTP • Configuring: Connecting to the MySQL database remotely • Configuring: Configuring ports when your ISP is blocking port 25, to enable sending e-mail using StartLogic's SMTP server. • Getting Started: What is the Automated Domain Renewal Service? • Configuring: Checking e-mail over the Web • Requirements: Registry requirements for registrar transfer • Configuring: Synchronizing username and password between a domain and an account to have better management options • Getting Started: Initiating an automatic registrar transfer on a domain registered elsewhere • What are StartLogic's password requirements? • Configuring: Downloading/uploading (back up and restore) a MySQL database • Configuring: Locating and updating the Administrative Contact information for a domain registered elsewhere • Configuring: Uploading files using FileManager • Configuring: Manually transferring a domain name to StartLogic's registrar • Getting Started: What do the usage/visitor statistics track and report? • Configuring: List of valid filenames for home/index pages • Configuring: Editing or deleting sites with WebSite Creator • Tutorial: Control Panel Settings • Getting Started: What is MySQL? • Configuring: MySQL database version • Configuring: Obtaining an authorization code for registrar transfer • Configuring: Renewal column codes in DomainCentral • Configuring: Updating  account information • Configuring: Setting up Outlook 2003 or 2007 to access an Exchange mailbox • What is your refund policy? • Getting Started: Creating a mailbox • Getting Started: What is an account profile? • Getting Started: What is a DNS Record? • Configuring: Pointing a domain registered elsewhere to your StartLogic account • Configuring: Uploading your site using FrontPage • Getting Started: Creating a site with SiteDelux • Configuring: Setting the Address Management options for a mailbox or Forward • Getting Started: Registering a domain name • Configuring: Checking site traffic or statistics • Configuring: Domain eligibility for Automated Domain Renewal • Tutorial: First steps after transition • Troubleshooting: Why is Domain Privacy unavailable on my domain? • Configuring: Finding your domain's registrar • Configuring: Current PHP version • Configuring: Finding help on MySQL • Getting Started: Renewing a domain • Where can I get an invoice for my next payment due and receipts for payments I've made? • Configuring: Configuring the MX record for handling mail via StartLogic's mail server for DNS hosted elsewhere • Getting Started: Using the FileManager • Configuring: E-mail message size limitations • Configuring: Manually creating a new e-mail profile in Outlook 2003 or 2007 to access an Exchange mailbox • Getting Started: Using the Domain Pointing Manager • How do I pay by check? • Troubleshooting: Why is my new domain not loading when I enter its address in the browser? • Getting Started: Benefits of transferring your domain name to StartLogic's registrar • Getting Started: What is a domain name registrar? Home > StartLogic Knowledgebase

Search Knowledgebase Enter your search term above and click "Go"